Don't just rent space. Deliver an Experience.
Bypass the Helpdesk. Connect directly with the Occupier.
Launch The Tenant AppThe 'Invisible Occupier' problem is killing your renewal rates.
15-minute waits at the gate destroys first impressions.
Washrooms are dirty, but nobody tells you.
Employees hate emailing 'Admin' to fix the AC.
From invisible to indispensable in just 35 days.
Shadowing employees to find the pain points.
Setting up the Digital Concierge & VMS.
Winning the 'Admin' buy-in.
Lobby Launch Event & 'QR Hunt' Gamification.
NPS Scores & Sentiment Mapping.
Good Morning
DIGITAL ID
Access Granted
One app. Every building service. Zero friction.
QR-based visitor access in seconds
Report issues with photo evidence instantly
Real-time menu and wait times
Rate services and see improvements
Real results from real buildings.
+40
NPS Score
Points increase in tenant satisfaction
4hrs
Resolution Time
Down from 3 days average
85%
Adoption Rate
Employee app downloads
Transform your property into a place people love to work.
Book Experience Strategy CallHAPLO EXPERIENCE PROTOCOL